Privacy Policy

1. Legal Information

The party responsible for the website www.immigrationgestor.com is Olga Zakharova Gorova, Gestora Administrativa (administrative agent), registered member No. 3882 of the Official Association of Administrative Agents of Catalonia (Ilustre Colegio Oficial de Gestores Administrativos de Cataluña). DNI: 61697077Z. Address: Carrer d'Aribau, 161, 08036 Barcelona, Spain. Email: info@immigrationgestor.com. Phone: +34 722 17 25 65.

2. Privacy Policy

The website owner informs users about her policy regarding the processing and protection of personal data that may be collected when using the website or requesting services.

The owner complies with applicable data protection legislation: Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and has adopted the technical and organizational measures necessary to protect the confidentiality, integrity, and availability of the data processed.

By using the website, the user accepts this privacy policy. The current version of this document is the only one in effect until a new version is published.

3. Data Collection and Processing

Personal data means any information relating to an identified or identifiable natural person. In the context of the services provided, this includes, in particular: first and last name, identification number (DNI, NIE, NIF, passport number), contact details (address, phone, email), nationality and country of residence, date of birth, and technical information about the visit to the website (IP address, browser and device data, cookies).

The owner collects data directly from the user: in person during consultations, by email, phone, or through the website's forms. Some technical information is collected automatically when the site is visited, through cookies — see Section 6, "Cookies", for more details.

The data collected is used to: provide the requested immigration and administrative law services; respond to user inquiries and requests; prepare documents and represent the client before Spanish government authorities (Extranjería, UGE, AEAT, etc.) on the basis of a separately granted power of attorney; issue invoices and conduct business correspondence.

The legal basis for processing personal data is: performance of the service agreement or pre-contractual measures requested by the user; the user's consent; the legitimate interest of the website owner in responding to inquiries received.

4. Disclosure of Data to Third Parties

The owner does not disclose personal data to third parties, except where necessary to provide the requested services (for example, to submit documents on the client's behalf to Spanish government authorities on the basis of a power of attorney or the client's direct instruction), or where required by law, a court order, or a request from a competent public authority.

The owner takes the necessary organizational and technical measures to protect the user's personal data from unauthorized access, loss, or alteration.

5. User Rights

Users may exercise their right to access, rectify, erase, and object with respect to their personal data, as well as the right to restrict processing and to data portability. To do so, please send a written request to info@immigrationgestor.com.

If a user believes their rights have been violated, they may file a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es) or with the competent authority of the relevant autonomous community.

Data is retained for the duration of the contractual relationship and thereafter for the periods established by law (including tax and professional regulations) for record-keeping purposes.

Olga Zakharova Gorova is the data controller responsible for processing personal data.

6. Cookies

The website uses cookies — small text files stored in the user's browser. We use:

— technical cookies from the Tilda platform, on which the website is built (necessary for it to function correctly);

— cookies from the Elfsight widget, used to display dynamic blocks on the website.

On their first visit to the website, users are asked to accept or reject the use of non-essential cookies via a consent banner. Users may change their choice or delete stored cookies at any time in their browser settings. Declining certain cookies may affect the functioning of some features of the website.

7. Use of Photo and Video Materials

As part of the services provided, the client may be photographed or filmed (for example, for a testimonial about the work performed). Such materials are used by the owner on social media and in promotional materials only with the client's separate, explicit consent, which may be withdrawn at any time by contacting info@immigrationgestor.com.

For any questions regarding this privacy policy, please contact: info@immigrationgestor.com.